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What Makes A Great Inventory Clerk?

18 August 2016

We have been asked this question on numerous occasions and our answer is always the same. GREAT CUSTOMER SERVICE.

This is why our people are our greatest asset; after all it’s our people that deliver great inventory reports.

At Integral we like to think of ourselves as professional, knowledgable people, and from way back in the very beginning, it has been our aim to build a great team of great people who deliver a great customer experience.

What makes a great inventory clerk? Of course integrity, curiosity, reliability, an eye for detail but we realised a long time ago that real value is in the relationships we build with the people that rely on our services, whether that be a Landlord, Tenant or Agent.

Integral Inventory clerks are some of the most highly trained in the industry today offering fantastic inventory services throughout Northamptonshire and the surrounding counties. We have a wealth of experience in this field, and this is passed on to each and every member of our team.

We strive to be the best at what we do and to sustain an exceptional level of service across our organisation, we implement the following procedures;

  • Rigorous recruitment programs where prospective candidates are asked to do an inventory at the interview to see if they have an eye for it.
  • Training on the job can take anywhere between 6 and 12 weeks.
  • Clerks are constantly assessed and reports audited. Clerks are given feedback and additional training on a weekly basis if needs be. 

Our association with the AIIC (Association of Independent Inventory Clerks) and ICA (Inventory Clerk Association), makes sure that we are constantly upholding the best practices within our industry, and this enables us to offer our clients a level of consistency across the board for all the services that we offer.