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The Need For A Well Prepared Inventory - Tips For TDS Disputes From The DPS

Tenancy Deposit Scheme disputes Tenancy deposit disputes are a messy business, so we asked the UK's biggest TDS scheme, the Deposit Protection Scheme (DPS), if they had any tips to avoid a dispute. Their response was to say - The Deposit Protection Service protects deposits on behalf of 35,000 letting agents and 390,000 private landlords – and while dispute levels are extremely low, we’ve seen a thing or two along Read More

Cleaning Issues - What You Need To Know

The annual review by the Tenancy Deposit Scheme (TDS) for 2012-13 highlighted the types of disputes and most common causes of complaint brought by tenants are about cleaning, increasing from 49% in 2009 to 56% in 2014 and are now at their highest level since 2007. The problem of professional cleaning or ‘domestic’ cleaning is a common cause of disagreement at time of check out. The resolution is clear. If a property was in a Read More

What is fair wear and tear?

The House of Lords has stated that a tenant cannot be held responsible for damage at the end of a tenancy caused by ‘reasonable use of the premises and the ordinary operation of natural forces’. When assessing whether something is fair wear and tear, or tenant damage and therefore a chargeable issue, a number of factors need to be taken into consideration. When deciding on action to be taken following a check out remember also Read More